Neobanking is completely online-based, digital banking services. Simply put, they are not present physically. Transactions in traditional banks could take a lot of the clients’ time and effort.
Neobanks, which add an immersive, digital layer on top of conventional banking, guarantee a flawless online experience. Customers can independently create accounts and use their services because to their tech-driven character.
Neo Banks’ main goal is to provide a degree of seamless customer service that no traditional bank has ever been able achieve. The speed and affordability of Neo Banks are also well known. Neo banks also lower their banking expenses, which enables them to lower their fees and offer their services to those who are under banked.
Neo Banks don’t need to maintain physical infrastructure, companies can reduce their overhead costs as such customers get benefited in the form of cheap or no fees for various transactions or services, as well as favorable interest rates.
Neobanks are open 24/7 as such making payments is one of several simple daily actions that may be done anytime, anyplace. The usage of AI enables real-time resolution of problems or issues faced by the consumer.
Neobanks tend to have strict policies for privacy, security, and safety of their platforms because they don’t rely on antiquated, legacy technology. Customer data security is given high priority.